Hi, I’m Nyala
I use design thinking to empathize, align, and create.
I’m driven by equal parts curiosity and compassion. I’m excited to learn about almost anything, and I believe the best foundation for good designs is solid understanding. I have experience leading organizations through strategic and digital transformations, as well as examining and improving detailed and complex user flows. My primary goal is to help real people, and I’m committed to creating inclusive and equitable conversations, processes, and solutions.
Case Studies
Long-Term Care Mapping & Alignment
Long-Term Care Visioning & Co-Creation
Long-Term Care Continuous Improvement Cycles
Recommendations
"Nyala excels at creating clarity and building connections. She listens with intention and ensures every voice in, and outside of, the room is heard and valued. Whether facilitating workshops, creating service blueprints, or mapping end-to-end journeys, Nyala consistently balances urgency with thoughtful care, delivering ideas that make an impact."
Suzanne Ackerman, Director Experience Strategy