Long-Term Care Transformation
Facilitating the co-creation of a transformative vision for long-term care: empowering policyholders and their caregivers with seamless personalized solutions.
Continuous Improvement of a Long-Term Care Customer Portal
Empowering policyholders and their representatives by simplifying long-term care insurance through thoughtful, user-driven design.
Long-Term Care Mapping
Uncovering insights, supporting alignment and enabling transformation through a variety of alignment diagrams.