Long-Term Care Transformation

Facilitating the co-creation of a transformative vision for long-term care: empowering policyholders and their caregivers with seamless personalized solutions.

Continuous Improvement of a Long-Term Care Customer Portal

Empowering policyholders and their representatives by simplifying long-term care insurance through thoughtful, user-driven design.

Long-Term Care Mapping

Uncovering insights, supporting alignment and enabling transformation through a variety of alignment diagrams.